Dear Adventurers,

Since our Grand Launch on March 20th, we have monitored an increasing number of accounts accessing the game from the same IP address by using virtual machine software such as VMWare. 

Please note that using such virtual machine software to access the game may result in the accounts being banned under these clauses in our Operation Policy.

[Operation Policy]

6. Ban/Suspension Policies and Standards

(5) If repeated misuse of the game occurs on the same system (IP, PC, etc.) and negatively affects the game environment, an account or accounts using the game on that same system may be restricted until the cause of the misuse is eliminated.

(6) If multiple IPs or accounts are used for the purpose of private gain to collect or create in-game profit, these may be restricted, and relevant profit may be removed.

[From Service Restriction Standards Table]

1. Use or creation of illegal programs (DN-DUP 01) 

2. Bot /Botter (DN-CHT 04) 

As Customer Support will not be able to help you with lifting the restrictions in these cases, we ask for your cooperation and refrain from using these softwares while you play Dragon Nest Classic.

We will do our best to keep a fair and pleasant playing environment for the Dragon Nest Classic.

Thank you, 

Dragon Nest Classic Operation Team